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Privacy Policy

Last Modified 7/24/2025

 

 

Introduction

 

Elephants LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy.

 

This policy describes the types of information we may collect from you or that you may provide when you visit the website joinelephants.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

 

 

This policy applies to information we collect:

 

  • On this Website, with the Elephants texting assistant, or through the Elephants web app.

  • In email, text, and other electronic messages between you and this Website.

  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction.

  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

 

 

This policy does not apply to information collected:

 

  • Offline or through any other means, including on any other website operated by Elephants LLC or any third party.

  • By any third party, including affiliates or content that may link to or be accessible from our Website.

 

Please read this policy carefully. By using our Website or services, you agree to the terms of this privacy policy. If you do not agree, please do not use our Website.

 

 

Children Under the Age of 18

 

Our Website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any personal information. If we learn we have collected personal data from a child under 18, we will delete it.

 

 

Information We Collect

 

We may collect:

 

  • Information by which you may be personally identified (e.g., name, email address, etc.)

  • Non-identifiable demographic or behavioral information

  • Technical information about your visit (e.g., IP address, browser type, referring site)

 

 

We collect information:

 

  • Directly from you when you enter it on the site or through our services

  • Automatically as you navigate the site

  • From third parties, such as service providers

 

 

Texting Assistant and Use of LLMs

 

If you interact with Elephants’ texting assistant, the information you provide may be processed by a large language model (LLM) to understand your request and take action accordingly. This processing is used only to fulfill your requests and improve your experience. Your information is:

 

  • Not used to train the model

  • Not shared with other users

  • Handled with care via trusted third-party services, including:

     

    • Twilio.com, for receiving and responding to SMS messages.

    • Make.com, for automating your tasks

    • GlideApps, for storing and managing your relationship data

 

By using the texting assistant, you acknowledge and consent to this form of data processing and third-party usage.

 

 

How We Use Your Information

 

We may use the information we collect to:

 

  • Provide you with the Website, app, and services

  • Personalize your experience

  • Communicate updates and respond to inquiries

  • Fulfill legal or contractual obligations

  • Improve our services and troubleshoot issues

  • Display relevant content or advertisements

 

 

Disclosure of Your Information

 

We may disclose your personal information:

 

  • To service providers who help operate our business

  • In connection with business transfers or legal obligations

  • With your consent or as otherwise described when you provide it

 

We may also share non-personally identifiable data for research or marketing purposes.

 

 

Your Choices

 

You can:

 

  • Disable cookies in your browser

  • Opt out of promotional emails

  • Request deletion of your account and personal information

 

To make any of these requests, contact us using the email address associated with your account.

 

 

Data Security

 

We take reasonable steps to protect your data, including using Make.coms', GlideApps’ , and Twilio.coms' security infrastructures for storing your information.

 

Please remember that no system is completely secure. Be cautious with the information you submit and never share your password.

 

 

Changes to This Policy

 

We may update this policy from time to time. If we make material changes, we will notify you through the Website or via email.

 

 

Contact Information

 

If you have questions or concerns about this policy or your data, contact us at elephants@joinelephants.com.

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